How to Lose a Customer

Creepy Devil

There are certain moments where you come across a situation which is so ridiculous that you can't actually believe it happened. This is one of those moments.


Several years ago I opened an account with the University of Illinois Employee Credit Union. I always had money in the account, I was never overdrawn, and normally only used the account for trips, or the occasional purchase. Sometimes I went months without using the account. In a normal world this is no big deal.

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